Delivery & Returns

As a small business we do not accept any refunds unless there is damage to the product (note all our products are carefully inspected before being sent out).

We do however accept exchanges if the sizing is wrong. To avoid this, look at our size chart. Exchanged items must be unworn, unwashed intact and free from any signs of wear or odour. Items will be thoroughly assessed by our returns and exchanges team.

Note that in the case of a refunded item allow for up to 14 days for money to be refunded into the payment account. Exchanges will be on a per order basis. 

If you choose to return an item and it is authorised by us, please note the return shipping label will be deducted off your refunded amount. you may return eligible items under the following conditions: Returns must be requested within 14 days of receiving your order. Items must be unworn, unwashed, and in original packaging with tags attached.  

Please email homeofhaya@outlook.com for all refund and exchange enquires.